For bug reports, feature requests, etc, please post them in the forum to make them searchable by other users.
If you prefer email, send them to support2015@acrosync.com.
There is A Quick Guide to Acrosync for Windows. The Mac guide is still in the making but since the interfaces are so similar, you can use that as a reference if you're a Mac user.
For Acrosync to connect to a computer running Mac OS X, the Remote Login option must be turned on.
To turn on Remote Login, open System Preferences from the Dock, select the Sharing preference panel, and click the checkbox next to Remote Login.
The username can be either your full name or the short username.
Acrosync should be able to connect as long as you can use ssh to log into that machine. We haven't seen a Linux distribution that does not have the rsync binary by default.
You'll need to install cygwin first, and then install the two required packages, openssh and rsync.
First it has to be a paid account. Their free 5GB account does not support rsync.
Set the server to rsync.hidrive.strato.com, and enter your HiDrive username and password. Click the Over SSH checkbox. Then select the remote directory by pressing the remote browsing button.
If the Over SSH option is disabled, you will not see any remote directories since HiDrive does not allow rsync modules to be listed if connected through rsync.
First make sure ssh connections are allowed. On the QNAP web administration page, open Control Panel, select Telnet/SSH under Network Services, then check the Allow SSH connections option.
To connect, enter username admin and the root password, enter / as the remote directory, then click the remote browsing button to choose a directory to sync.
Log into the Synology web administration page, open Control Panel, select Terminal & SNMP under Network Services, then check the Enable SSH service option.
To connect, enter username root and the root password, enter / as the remote directory, then click the remote browsing button to choose a directory to sync.
DSM 6.0 disables the root login by default. You can enable it by setting a password with a command sudo synouser --setpw root after logging in as admin (Thanks to our user david12).
Note that if you're running DSIM 5.1 on your Synology, you must also enable backup services in order for Acrosync to work, even with the Over SSH option turned on. To do so, open Main Menu from the web administration page, select the Backup and Replication application, then choose the 'Backup Services' panel, and check the Enable network backup service checkbox. (Credit to our user ianq for finding this out.)
Most NAS boxes accept ssh or rsync connections, usually both. Search on the internet for the general instructions on how to set up ssh login for your NAS. If ssh login isn't allowed, search for the instructions for enabling rsync. Then set the Over SSH option accordingly.
By default Acrosync lists the home directory under the ssh mode. So if you don't have any file on your home directory you will see an empty list. There are a few options: