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Acrosync crash when open large PDF files

mserra
in Acrosync for iOS
When we try to open PDF files more than 50MB the app crashes. We tested with several PDF files.

Do you need more info to try to solve this problem? Tell me what you need.

Comments

  • gchen
    Do you mind sharing your PDF files?  I tried a few big PDF files but none of them gave any errors.

    And what is your iOS device model?  It could just be that Acrosync took too much memory opening the files and iOS simply killed it.
  • mserra
    Thank's for answer gchen,


    The iPad used is a MC773TY/A model (iPad 2 WiFi+3G 16GB).

    Thank's again
  • gchen
    iPad 4th generation can open both files fine, but not on iPad mini first generation.

    It was iOS memory management system that killed Acrosync after issuing a few memory warnings.  I don't think there is anything I can do, as Acrosync simply uses UIWebview (provided by iOS) to open pdf files and it was UIWebview that used too much memory.
  • mserra
    Ok gchen, thank's for answer.

    Do you read the private message I was send a few days ago? ;)
  • gchen
    Did you mean you sent a private message to me on this forum?  I didn't receive it if so.
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