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Acrosync does not run if not logged in

Don
in Acrosync for Windows

Maybe I am missing something but Acrosync only seems to run when I am logged in. I set up a backup job to run daily and clicked start. The icon for the job turns green. I log out and then back in and open Acrosync. The icon for that job is no longer green but is grey. Should this work or does it only work when logged in? If so how to get it to run as a service?

Don

Comments

  • gchen
    If you log out and then log back, the icon will stay grey for a while and then the profile will start by itself.  There is an artificial delay of about 10 seconds to avoid immediately scanning local directories when all the startup applications are running.

    If you want to run Acrosync as a service there are some tools to turn any executables into services, but I haven't used any of them so I can't recommend any.
  • Don

    It isn't turning green. I have a profile set up called daily. It is a backup task. I start it and the profile turns green. I logoff the server and then log back in and the profile never turns green. What info do you need to help troubleshoot this?

     I use a program called AlwaysUp to run programs as a service. I can used it for Acrosync but not if it will not start the profiles.

    I am running Acrosync on a Windows 2012 R2 server.

    You should consider breaking Acrosync into two parts. One that runs as a service which would run the profiles and a GUI portion for management. It would make it more server friendly.

  • gchen
    I forgot to mention that you need to check 'start this profile after Windows boots' in the backup scheduler.

    Make sure that HKEY_CURRENT_USER\\Software\\Microsoft\\Windows\\CurrentVersion\\Run has an entry for Acrosync and the command line arguments should be '-a'.

    You can verify auto-start by running the Acrosync executable from the command line with the '-a' option.
  • Don
    So will this run the profile even if you are not logged in?
  • gchen
    No, at least no under Windows 7.  When I logged out, Windows closed all running applications.

    However, I don't know if this is still the case when you set up Acrosync as a service.
  • Don
    Ok. I enabled  'start this profile after Windows boots' and also check the registry key. Still not enabling.
  • gchen
    If you run '<path to acrosync> -a', does the profile gets started by itself?

    Also, can you verify that in the registry, 'AutoStart' has a value of 1?  This is a per-profile key under HKEY_CURRENT_USER\Software\Acrosync\AcrosyncClient.

    When you re-log in, do you see the log line 'Acrosync ... build ... initialized'?  If you see this line, then it should be a fresh instance of Acrosync.  Otherwise, it could be an instance that keeps running in the background as a service, in which case the auto-start option has no effect.
  • Don

    It looks like the version that is started by Alwaysup is working ok. You have to do some manual work after a boot but it stays running when I log out.

    Is there a log file somewhere that I can check to see if it ran and what was copied/deleted?



    I also think you should make Acrosync work on a server easier. Could open Acrosync up to a bigger market.

  • gchen
    Log messages are sent to the log window and not saved.

    I'll try to get an Acrosync service into next version.
  • Don

    Thanks.

    Then another enhancement request is the option of writing the log file to disk.

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