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"Could not resolve hostname"

RyanBarber
in Acrosync for Windows
Hi there,

We have a licensed copy of Acrosync on a laptop at a remote biological station. We're using it to retrieve reports from a data collection system. After about a month of collecting reports successfully, Acrosync fails to start with the error message "Could not resolve hostname" and the Acrosync program doesn't start.

Any thoughts?

-Ryan

Comments

  • RyanBarber
    Hi there,

    I'm still having difficulties with this. Very frustrating as we've bought and paid for a license of this software which we can't use.

    Is it possible to get a refund?

    -Ryan
  • gchen
    Can you send an email to support2015@acrosync.com?
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