Acrosync Error - Couldn't connect to server

victaa · December 2019

Hi All,

I've been using Acrosync on a Win10 OS to backup ASCII log files to an online server and suddenly came across an error which wouldn't allow me to start Acrosync.

Whenever I start the software, a pop-up appears saying Couldn't connect to server and I can only press OK and nothing else happens.

I've tried reinstalling the software and installing the latest version of Acrosync.

It has been running for years without issues until today.

Anyone have any ideas I can try to get it working again?

gchen · December 2019

Did the server lose the connection to the internet? Our license server runs on acrosync-portal.appspot.com and it could be your firewall is blocking it.

victaa · December 2019

that looks like the reason why it's not working thanks.

i'm getting IT to whitelist that site

Howdy, Stranger!

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Acrosync Error - Couldn't connect to server

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