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Photobackup exits after indexing files

alurbano
in PhotoBackup for iOS
Hi!

After several months using this amazing tool, apparently without any reason it has stopped working. Every time I try to make a backup, the app starts indexing files and, when the message "Starting" appears, the screen changes to black and the app closes.
I have tried with other phone and everything works OK; I have delete all the files in the storage media, and the problem persists; I have deleted in the phone the last file copied and the following file to be copied and the problem persists... And I don't know what can I do...

Can you help me, please? Is there any log where I coul find more information?

Thank you so much in advance.

Comments

  • gchen
    This is most likely that PhotoBackup used too much memory to index all photos and iOS killed the app.  I don't know if there is a good solution.  Maybe running PhotoBackup immediately after a reboot would work.
  • alurbano
    Thank you so much for your answer gchen. I've tried it but the problem persists :-(
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