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Activation not possible

john
in Acrosync for Windows
Hello,

I just bought one license of Acrosync and want to activate my expired test version. Problem: The "activate" button is greyed out!

Comments

  • gchen
    This is likely because you installed Acrosync for all users so you need to run Acrosync as administrator to make changes to the settings.  Please exit the current Acrosync instance by right clicking the system tray icon and selecting Quit, then run Acrosync as administrator.
  • john
    I already tried this - the activation button is still greyed out.
  • gchen
    Can you send a screenshot to support2015@acrosync.com?
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