How to get/send crash dump?

ajohnson · December 2015

I noticed I occasionally get an acrosync crash during my nightly scheduled backup.

Is there a way to configure acrosync to output a crash minidump file upon crash that I can send to you for examination?

If not, I think this is worth consideration to add minidump support to acrosync... I'm not sure how this type of thing can otherwise be tracked down.

gchen · December 2015

Acrosync for Windows actually has minidump support -- if it crashes you'll see a dialog telling you where the minidump file is. However, if you run Acrosync as a service then the crash handling won't work.

If that is the case you can try procdump to generate a core dump:

https://needleinathreadstack.wordpress.com/2015/03/24/debugging-windows-service-startup-using-procdump/

ajohnson · December 2015

Ok, I currently run it under task scheduler and so far haven't seen a mini dump dialog upon any of the crashes. If it keeps happening I'll have to look into procdump.

Howdy, Stranger!

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How to get/send crash dump?

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