Cannot try by the trial version

Dear Acrosync team,

I intend to try this software before buying it, for example, test its speed in my network. However, after installing the software, I cannot do anything to it -- every button and black space is gray, and I cannot type anything or trigger anything. In this sense, I cannot determine if I should buy this. May I have your suggestion to try it? Thank you very much.

Best regards,


  • This is likely that you installed Acrosync for all users in which case Acrosync needs elevated privileges to make configuration changes.  You can exit the current running instance by right clicking the system tray icon and selecting Quit (if you just close the window Acrosync will remain running in the background).  Then start Acrosync as administrator.

    If this doesn't solve the issue, can you post a screenshot?
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