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gchen

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gchen
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  • This has been fixed in the latest version 1.6 build 654.  If you download again from this website you'll get this build. A pair of scroll buttons are added when you have too many tabs which will allow you to scroll left and right easily.
  • This has been implemented in the 1.6 version available for download now. The two registry values are PreCommand and PostCommand.  They should be created under the profile key (which is named as profile_).
  • For the coming 1.6 version I'll add two registry values for each profile, so you'll be able to edit them using the registry editor in order to perform pre/post commands.  This way there is no need to add more input to the profile configuration page.
  • There are 3 reasons why the rsync channel can be blocked: the remote rsync is calculating the checksum of a very large file, there is an actual network issue that stalls the rsync channel, or there may be a bug in the libssh2 library that Acrosync u…
  • I don't think *.3gp is a native iOS photo or video file, isn't it?  Did you import that file from a camera? I'll look into the indexing issue.  Thank you for the review!
  • That is how iOS organizes the photo and video directories internally.  Remember the filenames are in the format of IMG_xxxx so you can have at most 9999 photos under the same directory.  If you upload all photos and videos to the same directory ther…
  • It looks like an iOS bug from the crash log (thread 9 is all iOS code).
  • You can create a minimum .photobackup file like this: p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 11.0px Menlo; color: #000000; background-color: #ffffff} span.s1 {font-variant-ligatures: no-common-ligatures} ID: D329F7B5-7019-419F-97FB-80B…
  • Acrosync service expects profiles to be under the HKLM registry instead of HKCU. So if you look under HKLM/Software/Acrosync/AcrosyncClient, you will see all profiles there.  For a profile to be run by the service, it must have 'scheduled' and 'auto…
  • Is the 'Run at schedule time' checkbox checked?  You'll also need to check the 'Automatically run this profile on logon' checkbox in the scheduler dialog in order for the Acrosync service to run the profile. You can alway find the log files under th…
  • This is actually a bug.  When it encounters a reparse point that it can't handle, it should just skip the file as the message says.  But obviously it is treated as an error. The workaround is to add that file to the 'Don't sync' textfield.
  • Good to know that you found a solution.  That error occurred on your server and was returned by the remote rsync.
  • I really don't want to replace the modification time with the recreation time as not uploading edited photos (with unchanged sizes) is a more serious bug.  The best approach I think is still to get the modification time from the exif data.  I'll try…
  • Unfortunately this fix has no effect if the 'backup original version' option is turned off.  I couldn't think of a good way to find the real modification date -- retrieving from jpeg exif data seems to be time-consuming, since it needs to read from …
  • I apologize for postponing the fix.  I finally managed to have a working version -- what I did is to use the creation time, as you first suggested, but only when the option for backing up the original versions is selected.  This makes sense to me no…
  • This is because you installed Acrosync for all users and you need to run Acrosync as administrator in order to make changes.  You can exit the current instance (by right clicking the system try icon and select Quit) and then restart Acrosync with el…
  • This is likely because the ssh server on your aws server uses some MAC algorithms not supported by the libssh2 library. Do you have a line starting with 'MACs' in /etc/ssh/sshd_config on your aws server?
  • Is '/var/lib/mysql' the remote directory?  If there are big files in that directory then it may take a while for the remote rsync to process those files.  You can try to increase the timeout by setting the registry entry 'TransmissionTimeout' under …
  • You can run Duplicacy on a different computer to browse or restore previous backup.  Or you can run the CLI version of Duplicacy directly on your NAS -- the CLI version is written in go which has amazing support for cross-platform.  If you don't see…
  • Sorry about the delay.  I haven't got a chance to work on this, as I have been busy wrapping up another project.  I should be able to release an update for this issue in two weeks.
  • If you're using Acrosync for backup, I strongly suggest that you take a look at Duplicacy, a new network/cloud backup tool I have been working on.  Duplicacy has many advantages over a rsync-based solution, such as better deduplication, client-side …
  • I can't think of a reliable method of telling which backup is complete.  Perhaps at the end of backup Acrosync should upload a blank file to indicate the success.
  • In my test, once a photo or a video has been marked as a favorite, its modification time will be changed.  The content of the file, including the exif metadata however, remains unchanged.  So maybe the solution is to find the modification time from …
  • Sorry I haven't.  Did you try upgrading to iOS 10.2?  Some people said 10.2 didn't fix the timestamp problem (https://discussions.apple.com/thread/7669261?start=105&tstart=0) but I wonder if that is the case for PhotoBackup. I really want Apple …
  • Thank you for sending the dump file, which shows the ssh channel was blocked and Acrosync couldn't send file blocks.  Which version of openssh server are you running on your debian machine? The default ssh library used by Acrosync is libssh2.  Acros…
  • If you're not running the latest 556 build, please download the latest installer from our website and try again. If you're already on build 556, it would be very helpful if you can send me a dump file when Acrosync hangs.  To create a dump file, sta…
  • That error is kind of strange but it should go away if you add the smtp prefix to the server, such as 'smtp://mail.optonline.net' Several other users reported the same error and the smtp prefix fixed it.
  • Usually Acrosync will try to download the file again if this happens.  Did the second attempt fail too? Can you try removing the local copy first before downloading?
  • You'll need to run Acrosync as administrator in order to control the service. Also, when you close the program, please close it by right clicking the system tray icon and selecting the Quit menu otherwise it will remain in the background.  The servi…
  • You're likely running a previous instance of Acrosync that was not elevated.  Before you start Acrosync as administrator, make sure to close the previous one by right clicking the system tray icon and selecting the 'Quit' menu.