PhotoBackup for iOS - Acrosync

Not everything backed up, argh!

whorfin — Mon, 04 Mar 2019 06:43:14 +0000

So close...

But horrified to discover not everything is getting backed up.

Using an exif extension on iPhone, I see that the images in camera roll getting ignored don't conform to IMG_dddd.{jpg|png|gif|dng|mov}

For instance, IMG_dddd_polarr.jpg [images save-copied by the Polarr app]

or _FXDDDDDDD.jpg image saved from email, or {UUID}.jpg images saved from tweetbot

etc

WTH? Save _everything in camera roll_. period. Everything

What's going on?

I don't use any iCloud, so that's not it. This is on 12.1.4 with iPhoneSE, so no HEIC

Deleting the .photobackup file on the server does not fix this

Please fix! The app is otherwise fantastic.

Willing to do TestFlight tests if this helps.

[and requiring users to create an account in order to report a bug is bad form, you are increasing the burden on those who would otherwise try to help you -- create account, verify email, blahblahblah - who is the customer here anyway?]

Backup stopped working

tbe — Thu, 04 Mar 2021 20:27:35 +0000

For a few months I have not been able to back up to my NAS over ssh. I get the error:

Failed to establish an SSH session to 'hostname:port': Unable to exchange encryption keys

I suspect this started after upgrading OpenSSH on the server. Does PhotoBackup need an update to support key types considered secure by recent server versions?

Backup Error: "requestImageDataForAsset returns nil: The operation couldn't be completed. (Cocoa err

hgaronfolo — Mon, 08 Feb 2021 09:11:02 +0000

Hi,

When trying to run PhotoBackup, I get the following error:

requestImageDataForAsset returns nil: The operation couldn't be completed. (Cocoa error -1.)

I am running the latest version of PhotoBackup on IOS 14.4.

The SSH connection is succesful.

How can I proceed?

I would love a --delete option so that photos deleted from camera roll are deleted in the target dir

ehaase — Fri, 21 Dec 2018 13:37:16 +0000

The subject line says it all -- standard rsyn can do this.

My use case would be:

I am syncing to an SVN subdir (a dir that had no .svn in it).

From time to time I would like to 'svn commit'. Therefore no danger lurking here...

Is there any way to achieve this?

Best,

Enver

No computers showing up in list?

hgaronfolo — Tue, 14 Apr 2020 10:54:05 +0000

Hi,

When I open the app and click the '>' next to Computers, the app loads for a while, and then I get the error message "Search failure".

I have two linux boxes currently online on my network, so I would expect to see one of those computers showing up.

Both Linux computers are running Linux Mint.. Do I need to enable anything on the desktop computers to make it work?

They both have rsync already.

Photobackup exits after indexing files

alurbano — Sun, 28 Jul 2019 19:50:09 +0000

Hi!

After several months using this amazing tool, apparently without any reason it has stopped working. Every time I try to make a backup, the app starts indexing files and, when the message "Starting" appears, the screen changes to black and the app closes.

I have tried with other phone and everything works OK; I have delete all the files in the storage media, and the problem persists; I have deleted in the phone the last file copied and the following file to be copied and the problem persists... And I don't know what can I do...

Can you help me, please? Is there any log where I coul find more information?

Thank you so much in advance.

Problem with sync 'from scratch' without .photobackup file / what is this .photobackup file

ehaase — Fri, 21 Dec 2018 13:44:53 +0000

I was trying to 'clone' the 107APPLE, 108APPLE, ... folders from the iPhone to the server.

Now, when I delete the .photobackup file, everything is rsynced from scratch, existing files are checked for equal content, changed files will be changed on server, .... so far so good.

However. Every time I do this there are a number of new files that are identical copies of other pre-existing files with different names.

I have used "rem Duplicate Photos Remover" so there shouldn't be any duplicates in the iPhone's folders. Also, why weren't the files synced in the previous run then?

So in the end it seems I have to live with 'incremental from .photobackup timestamp only' syncs. Or do I ?

Please can you let me know an explanation for the random-naming problem above?

Best,

Enver

What is actually Backed up? Any way to backup all of the cameraroll

pvswie — Fri, 03 Aug 2018 15:26:23 +0000

I run a NAS (NAS4Free) that creates backups etc

Most of my family phones and tablets are android and I sync them to the NAS over ssh using rsync.

This works flawlessly.

For my doughters iPhone 8 I ended up installing PhotoBackup.

The setup was easy and it is pretty fast.

As a backup is only useful if it complete and correct I did some testing (using windows) by comparing content as visible from the iPhone when connected as a remote USB disk (seems the same as the camera roll). I run into quite a few differences:

- The NAS contains IMG_nnnn files only, the iPhone remote disk shows many other files with very different names. Those filenames seem almost random (e.g. DHAC8129.jpg), they are e.g. pictures put into the camera roll by apps other then the camera such as a screenshot or a picture from WhatsApp

- The NAS contains many more IMG_nnnn files than the iPhone. It seems like those are deleted pictures.

- The NAS contains files with a names like e.g. IMG_6877.HEIC. These are life images. The iPhone USB disk has these double and shows both a movie and a picture file

Questions:

- Is there a way to backup all content of the camera roll? Does ACROSYNC for IOs backup everything? I did notice it has an option to cover deleting pictures.

- What about these .HEIC files?

timestamps wrong for some photos

xray — Thu, 08 Dec 2016 16:24:58 +0000

I have been a happy user since the issues of missing files were resolved from a previous thread. Thanks for the great app!

Recently, I noticed that some photos were uploaded with wrong timestamp. The photo was taken last year, however it showed a timestamp of several days ago around mid night on the NAS.

When I tried to manually select photos to sync from the options, I noticed that some photos (~ 20 out of 1000) are also shown with incorrect chronological order, consistent with the timestamp issue above.

I am pretty sure that this happened recently. I can confirm that the same photo was uploaded with correct timestamp before.

The only changes I can think of:

1) iOS was updated to latest 10.1.1

2) More photos were taken

3) PhotoBackup app was updated to latest 1.7

I suspect that the iOS update is more likely to be the cause? I'm happy to help debug again if necessary.

concerned about backing up files that are uploaded to icloud to optimize iphone space?

JoshZ — Wed, 24 Jan 2018 22:50:30 +0000

I have been using PhotoBackup for IOS for a few years now and I love it!!!

Recently (due to HUGE photo library sizes) apple has given us an option to "optimize iPhone storage" when it comes to photos.. What this does is it uploads the original to iCloud, Then it renders a lower quality version (thumbnail) for you to keep on your device. Then when you click on that photo to view it it will download the original from iCloud and display it for you.......

So I am concerned that PhotoBackup is backing up the lower quality instead of the Higher quality... I haven't looked at any of the photos I have backed up recently so I do not know if this is the case... Also I wanted to make sure that PhotoBackup didnt see the lower quality photo as a new photo and either back up a duplicate or even worse overwrite the original?

Thanks! let me know!

Would very willingly pay for more features!

Josh

wont bakcup all photos after an iphone reset

JoshZ — Fri, 10 Mar 2017 18:40:52 +0000

Hey guys,

I LOVE photobackup and have it on all of mine and my wife's IOS devices, we use it to backup to a linux box at home and it has ran really well until yesterday.

I had to do a full reset/restore of my iphone because of a issue I was having with visual voicemail. When I got my photo backup set up again it warned me that the directory that I wanted to use already has a .photobackup file and to delete it to use this directory.

I deleted it, but now when I try to do a full backup again (i have always just selected the "backup all photos" option) it starts indexing the photos (about 6K of them) but the app crashes around 1024 each time.

I would like to get this backup working again.

most of my photos are already backed up. I am wondering if I can fake/recreate the .photobackup file so that I can get these going again or what you guys recommend.

I am running the latest version of IOS and the latest version of photobackup.

Thanks!

Josh

Backup error failed to create a new ssh channel

rob7cc — Sun, 31 Dec 2017 01:59:52 +0000

In PhotoBackup for iOS on an iPhone, after clicking the button "Backup Camera Roll", the app counts all the photos on my phone (~1300 photos and it takes about 3sec), but after the count is complete I get the following message:

Backup Error
Failed to create a new ssh channel

I've adjusted ClientAliveInterval and ClientAliveCountMax on my ssh server to no avail.

Is there a workaround for this? Will this require a fix in the PhotoBackup app?

Thank you

Live View not syncing

scott007 — Sun, 20 Aug 2017 23:24:29 +0000

Hello,

Firstly - great product, simple and reliable in my uses. Once I figured out the settings, and made a special login and destination just for this, it worked like a charm.

I was wondering if you are able to put an option to include the live sync photos.

When I compare the raw DCIM, 100Apple, and the your rsynced directory. It has almost half the photos - upon investigation, it appears that this is because of the livesync movies associated with each image.

IMG_0001.jpg & IMG_0001.MOV

Photobackup is only syncing the JPG.

Is it possible to have an option in the settings to include this?

Also, dont know how possible this is, but potentially schedule a sync - on wifi 3am or something?

Great Product!

Cheers
Scott

Missing a lot of files

abulte — Wed, 11 May 2016 09:37:00 +0000

Hi,

I'm using an iPhone with iOS 9.3.1. This is my first time running PhotoBackup.

Everything seems to works fine via SSH on a remote Linux machine. But the app only syncs 47 photo files, although I have thousands of them on my iPhone. I tried to delete the .photobackup file and launch the sync again, no luck. I even got to a point where it would sync only 1 file. Then 47 again, but only 47. I selected "all" in "select photos and videos to backup" settings. I also tried to disable the "skip photos and videos to backup".

Any idea? Your app looks great otherwise ;-)

Thanks.

SSH Key

baggs1981 — Fri, 21 Apr 2017 16:18:14 +0000

Sorry, further question, is it possible to to use Key authentication rather then password?

SSH port

baggs1981 — Fri, 21 Apr 2017 10:48:57 +0000

Hi, is there any way to specify a custom SSH port number?

Connection failed to Synology DSM 5.2

hansel — Sat, 17 Sep 2016 20:01:55 +0000

I'm trying to backup my iPad's photos to my Synology DSM 5.2 NAS device. SSH on the Synology is enabled, I can succesfully connect with SSH on port 22 with a client.

When I try to setup the connection to the point below, I click the path icon (or when already typed in, push the green Backup button):

I get this error.

Why is this? Do I need to import ssh key or something?

Edit:

Can't post images... :(

The error is:

Failed to establish an SSH session to "192.168.1.100:22": Unable to exchange excryption keys

SSH Host Key Verification

Dave Hansen — Mon, 27 Jun 2016 22:22:17 +0000

I noticed that PhotoBackup does not prompt you to ensure that the SSH host key is correct. There appears to at least be _some_ skeletal support for them in acrosync, but it doesn't look fleshed out very far.

This seems pretty dangerous and leaves you fully vulnerable to man-in-the-middle attacks.

Are there any plans to fix this?

rsync over ssh

JoshZ — Mon, 16 May 2016 22:02:57 +0000

Can you enable rsync over ssh instead of needing a rsync server on the receiving end?

Thanks!

Josh

Photo/video orientation

JoshZ — Mon, 16 May 2016 22:02:04 +0000

All photos are uploaded in a horizontal orientation? Can you not keep the orientation of the file while uploading?

Other wise love the product!!

PhotoBackup, Windows client and Synology NAS

johnparker — Wed, 04 May 2016 18:45:42 +0000

I'm hoping to use a combo of PhotoBackup on my iPad, the Windows client and my Synology to copy the large number of photos from my iPad to the NAS and then be able to xfer to my PC, or just leave them as jpg files on the NAS. So far, I've backed up the iPad to the NAS and I can see there is backup created (using putty). I've downloaded the PC client. Am I on the right track here...?

thanks

Device ID Changed

noborimashu — Sun, 01 Nov 2015 10:56:14 +0000

Hi

on two Iphones I got the error that the device ID was said to have changed and I had to delete .photobackup on the ssh target machine. Why would the device ID change ?

Dirk

Delete Files on IPhone after backup ?

noborimashu — Sun, 01 Nov 2015 10:57:49 +0000

Hi

the applicationworks well for two users at my home. Can we have an option to delete photos on the source Iphone once synced ? Deleting all photos on the Iphone seems to work in a one by one selection only. This eats time.

Thx
Dirk

Missing files

xray — Sun, 27 Sep 2015 13:03:18 +0000

Hi,

I am new to acrosync - I just tried PhotoBackup for iphone. It is great and easy to use, thanks for the good work!

A little bit of backgroup info - I have iPhone 6 64GB with IOS 9. It is almost full with pictures and long videos. There are about 1000 pciture files, and a few hundred video files. The biggest video file is about 3GB each.

I have Rsync server setup on the NAS in the deamon mode. Version 3.0.9.

After running PhotoBackup, it created three folders:

[base]/~

[base]/100APPLE

[base]/101AAPLE

The sync took about 2 hours, with no errors on the client side or in the rsync deamon server log.

However, I found out that only ~600 files were synced, so a good chunk of files were missing. Repeated sync attempts didn't find or upload any new files.

What's strange is that if I try manual selection of files to sync, I can see the missing pictures/videos in the PhotoBackup app. If I select a few to sync manully, it worked fine, with the files uploaded directly under the [base] directory on the NAS. So it feels that the app can actually find all photos, but the auto sync all somehow skipped a batch of those.

I think a rsync client is really useful for iphone. I'm happy to help iron out the issues if I can.

Error Code # 28

Matt Gagliardi — Mon, 07 Sep 2015 03:32:11 +0000

When using PhotoBackup for iOS on my iPhone 5s, I received the following error:

rsync: write failed on "/root/Pictures/100APPLE/IMG_0640.MOV": No space left on device (28)

This happened on my first sync between my phone and a WDMYcloud NAS. I know I have plenty of space left on the NAS (2.9TB free). Is there a certain amount of free memory on my iPhone required to sync?

File permissions and feedback

bnb2235 — Sat, 27 Jun 2015 23:35:26 +0000

Hello,

I just set up PhotoBackup for iOS. I run Arch Linux, so OpenSSH is not installed out of the box, but no problem there.

I have some questions and comments. Pardon me if the answers should be obvious. My chosen location for the photos is:

~/Data/iPhoneCamera

I found it very difficult to browse past Data. Sometimes I could get into the subdirectories, sometimes I gave up and just typed the path. What is the correct location on the screen and tap procedure to navigate into the subdirectory?

My local domain is called MyLastName.int and my "server" where the files go is called "nas". So technically the FQDN is nas.mylastname.int but the app finds the computer to be nas.local. (nas dot local dot) The app worked with both nas.local. and nas.mylastname.int So this is just for reference.

Is there a reason why the files get copied with permissions set to 0444 instead of 0644? When I copy pictures from the phone with Nautilus, they are saved 0644. Normally, I wouldn't care, but Nautilus and Thunar both put a big lock icon on them which kind of wrecks the preview.

During my search for an app like this, I read that some apps have the option to delete files after a backup. Is that an option which is considered? Maybe something like delete from the phone if the file is backed up and also older than X days.

Is there a way to put files onto the phone? I tried putting new pictures in the destination directory of the computer with the hope that it would copy the photo to the phone, but that didn't happen. Sometimes I like to put pictures onto the phone which were taken with another device.

Thank you for an app that is centered on *nix

Syncing in the background?

Jan_E — Wed, 14 Jan 2015 15:52:11 +0000

Does Photobucket (or Acrosync for iOS) transfer files in the background? See this comment by the makers of another uploadtool:

"This is a restriction of iOS. All third-party applications on iOS, once they enter the background, have a limited amount of time to continue operations before iOS terminates the application."

Will a background sync that is taking, say, one hour succeed?